Terms & Conditions

Last updated: 4 April 2026

These Terms and Conditions govern the use of the JJ Autos website and the provision of services by JJ Autos. By using our website or engaging our services, you agree to these Terms.

1. About Us

Business name: JJ Autos
Business type: Sole Trader
Contact email: contact@jjautos.info
Business address: Tedder Place, Longhoughton, Alnwick, NE66 3JL

2. Services

JJ Autos provides vehicle servicing, repairs, diagnostics, MOT‑related work, and associated automotive services.

All services are provided subject to availability and vehicle condition.

3. Estimates and Pricing

Any estimates or quotations provided are non‑binding unless confirmed in writing.
Additional work may be required once inspection has begun. We will contact you where reasonably possible before carrying out extra work.
All prices are in GBP (£).
Payment is due upon completion of work unless otherwise agreed.

4. Bookings and Cancellations

Bookings may be made by phone, email, or in person.
If you need to cancel or rearrange a booking, we ask that you give reasonable notice.
JJ Autos reserves the right to cancel or reschedule bookings due to unforeseen circumstances.

5. Customer Responsibilities

You agree to:

Provide accurate information about your vehicle
Remove valuables from your vehicle before work is carried out
Ensure the vehicle is legally owned by you or you have authority to present it for work

JJ Autos is not responsible for loss of personal items left in the vehicle.

6. Faults and Liability

All work is carried out with reasonable care and skill.
We are not responsible for pre‑existing faults or future failures unrelated to the work undertaken.
Our liability is limited to the cost of the service provided, except where the law does not allow this limitation.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or any rights you have under UK consumer law.

7. Consumer Rights

Nothing in these Terms affects your legal rights under the Consumer Rights Act 2015.
If you believe work has not been carried out with reasonable care, please contact us as soon as possible so we can attempt to resolve the issue.

8. Website Use

The content on this website is for general information purposes only.
We do not guarantee that the website will be error‑free or always available.
You must not misuse the website, attempt unauthorised access, or disrupt its operation.

9. Intellectual Property

All content on this website, including text and images, is the property of JJ Autos unless stated otherwise.

You may not copy, reproduce, or use website content for commercial purposes without permission.

10. External Links

Our website may contain links to third‑party websites. JJ Autos is not responsible for the content or privacy practices of those websites.

11. Privacy

Any personal data you provide is handled in accordance with our Privacy Policy, which explains how we collect and use your information.

12. Changes to These Terms

We may update these Terms and Conditions from time to time.
Any changes will be published on this page.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.